Submit Info
Input your basic details such as personal and contact information
Process Info
The information is processed in our systems as soon as they are received
Payment
Your money is refunded as soon as we receive your refund from IRD*
Step 2 Receive and Verify Details
Our customers’ fill out “Online Tax Refund Application” with certain information through our secure website. This information such as IRD No, address, DOB, personal identification documents, bank accounts, tax residency, family situations, income or earnings information as per Inland Revenue Department’s requirement for processing of online tax refunds specifically for “e” environment. We received this electronically signed Tax Refund Application From for onward processing of any Tax Refunds from the IRD.
Step 2 Work Out Refund Due
We access customers’ tax information at the Inland Revenue Department`s (IRD) mainframe Information Systems and then we calculate through our state of the art in-house developed software application to estimate any tax refunds owed by the Inland Revenue Department (IRD) over the past five (5) years. In case of any tax refunds, we are fully committed to inform our customers regarding their overpaid tax and potential refunds within one hour for any online tax refund application sent during our business hours.
Step 3 Pay Out Refund
If customers are owed any tax refunds over the last five years, we file their Personal Tax Summary (PTS) or tax returns (IR3) with the Inland Revenue Department for the years they are owe any tax refunds otherwise we don’t. If we find our customer have to pay tax in any year we won’t send their Personal Tax Summary (PTS) or tax return (IR3) to the Inland Revenue Department. The IRD pays customers refund into our account. We transfer customer’s tax refunds in their bank account after charging our fee which is 14 % of Tax Refund amount including GST.
Step 5 eRefund and Tax Refunds
eRefund New Zealand Limited is a registered and certified E-filing Tax Agency under the section 34B (2) of the Tax Administration Act 1994. Our staff consists of highly qualified professional accountants and enjoying memberships with global accounting bodies such as the New Zealand Institute of Chartered Accountants, (NZICA), the Association of Chartered Certified Accountants (ACCA-UK) and the Australian Institute of Certified Public Accountants (CPA-Australia). We are independent of the Inland Revenue Department and a limited liability company registered in the New Zealand's Companies Office as per the Companies Act 1993.